WOWEDSighting Recipient's Testimony: “I received a bill from Washington University Physicians that didn’t reflect fact that we had insurance coverage – said that ‘patient was self pay.’ When I called in, I was lucky to have Joyce on the other end. What immediately impressed me was that she really wanted to help me solve the problem. I was to get information and get back with her. When I called back, I learned that she proactively contacted our insurance company and taken care of everything. This was totally unexpected. Joyce is a wonderful patient advocate. WOWEDFactor delivered.”
Joyce's Certificate of Sighting
