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| Certificate of Sighting: February 21, 2011 - 2:00 pm |
“I have been a loyal customer of Yes It’s Organic for several years now, and for good reason, too! The owner of this online store, Ed Mass, is nothing short of amazing! Ed is kind, courteous, professional and genuinely cares about his customers and their satisfaction! I make the majority of my purchases online (for a variety of different reasons) and I can honestly say that Mr. Mass offers a level of customer care and satisfaction that is second to none. He has gone out of his way to educate me about the world of organic products, provided me with unbiased opinions/suggestions (regarding different products), provided me with the lowest prices available, and has been a true “man of his word” and stood behind every product that he has sold to me. I purchased an Organic comforter (duvet) from Yes It's Organic. For various reasons, I needed to return it well past a reasonable amount of time. Mr. Mass was sympathetic and easily (and quickly) allowed an exception for a full refund. I am truly grateful for Mr. Mass’ honesty and his dedication to customer satisfaction! WOWEDFactor delivered!”
Congrats to Ed Mass. He gets the fact that whether or not Yes It's Organic (web page) differentiates itself has as much (or more) to do with his personal ability to deliver WOWEDFactor experiences as it does the quality of his merchandise or the number of items he offers.
Firestone
firestone@wowedamerica.com
314-863-4000
